Delivery & Shipping Policy
At Fashion Affairs, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy before placing an order.
1. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festivals, sales, or promotional events, order processing may take slightly longer.
2. Shipping Time
Estimated delivery times are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 4–7 business days
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Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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We may offer free shipping on selected products, promotional offers, or orders above a specified purchase amount.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS containing your tracking number and courier details, allowing you to monitor your shipment.
5. Delivery Address
Please ensure that your shipping address, phone number, and other delivery details are accurate.
Fashion Affairs is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or incorrect address details, the package may be returned to us.
Additional shipping charges may apply for re-delivery.
7. Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Transportation disruptions
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Courier partner issues
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Government restrictions or unforeseen events
We appreciate your patience in such situations.
8. Damaged Packages
If your package appears damaged upon delivery:
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Inspect the package before accepting it.
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If possible, refuse delivery if the package is severely damaged.
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Contact our customer support within 48 hours with your order number and clear photos of the package and product.
9. International Shipping
Currently, Fashion Affairs ships only within India unless otherwise announced on our website.